How do I delete my ExpressVPN account?

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You can delete your ExpressVPN account permanently, but if you still have an active subscription, you should cancel it first. If not, you will continue to be charged. Please note that canceling an active subscription will forfeit the remainder of your subscription.

There are two ways to delete your ExpressVPN account:

Option 1: Delete via the ExpressVPN website

Desktop instructions

Follow these instructions if you are on a desktop device such as a Windows PC or Mac.

You can request to delete your account on the ExpressVPN website. To do so:

1. Go to your ExpressVPN account dashboard. If prompted, enter your ExpressVPN credentials and select Sign In.
   
2. From the menu on the left-hand side, select Account & Billing.
   
3. Scroll down to Account management and select Delete account.
   
4. Here you have three options, as detailed below. Tap either Delete After Expiry (In xxx Days) or Delete Now to continue with the account deletion process:
   • Cancel Subscription: Auto-renewal will be turned off, but your account will not be deleted.
   • Delete After Expiry (In xxx Days): Auto-renewal will be turned off and your account will be deleted after your subscription expires.
   • Delete Now: Auto-renewal will be turned off and your account will be deleted immediately.
     
5. You will then be asked to verify your request to delete your ExpressVPN account. A verification code will be sent to your email address. Enter the code in the space marked Verification Code, then select Continue.
   
6. You will then see a confirmation message, and will also receive an email confirming your account deletion request.
   • Note: If you mistakenly requested to delete your account, select Keep My Account.
     

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Mobile instructions (Android or iOS device)

Follow these instructions if you are on a mobile device such as an iPhone, iPad, or Android phone.

You can request to delete your account on the ExpressVPN website. To do so:

1. Go to your ExpressVPN account dashboard. If prompted, enter your ExpressVPN credentials and select Sign In.
   
2. Tap in the top-right corner of your device’s screen.
   
3. Scroll down and tap Account & Billing.
   
4. Scroll down to Account management and tap Delete account.
   
5. Here you have three options, as detailed below. Tap either Delete After Expiry (In xxx Days) or Delete Now to continue with the account deletion process:
   • Cancel Subscription: Auto-renewal will be turned off, but your account will not be deleted.
   • Delete After Expiry (In xxx Days): Auto-renewal will be turned off and your account will be deleted after your subscription expires.
   • Delete Now: Auto-renewal will be turned off and your account will be deleted immediately.
     
6. You will then be asked to verfiy your request to delete your ExpressVPN account. A verification code will be sent to your email address. Enter the code in the space marked Verification code, then tap Continue.
   
7. You will then see a confirmation message, and will also receive an email confirming your account deletion request.
   • Note: If you mistakenly requested to delete your account, tap Keep My Account.
     

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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Option 2: Delete via the ExpressVPN iOS app

If you are using ExpressVPN on iOS (iPhone or iPad), you can delete your account manually within the app:

1. In the ExpressVPN iOS app, tap Profile.
2. Tap Delete Account.
3. Here you have two options, as detailed below. Tap the option you want:
   • Delete After Expiry (In xxx Days): Auto-renewal will be turned off and your account will be deleted after your subscription expires.
   • Delete Now: Auto-renewal will be turned off and your account will be deleted immediately.
4. You will then be asked to verfiy your request to delete your ExpressVPN account. A verification code will be send to your email address. Enter the code in the space marked Verification code, then tap Continue.
5. Tap Done.

Need help? Contact the ExpressVPN Support Team for immediate assistance.

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